Shipping policy

Shipping Policy

Thank you for shopping with Caelora.

Shipping Locations

We currently ship within the United States only.
We do not offer international shipping at this time.

Processing Time

Orders are typically processed within 1–3 business days.

Processing times may vary depending on product availability, supplier processing, order volume, and other factors outside our control.

Shipping Time

Estimated delivery time is typically 7–15 business days after processing.

Delivery times are estimates only and are not guaranteed. Actual shipping times may vary depending on product availability, fulfillment location, destination, carrier delays, weather, holidays, and other external factors.

Tracking Information

You will receive tracking information by email once your order has shipped.

Please allow a few days for tracking updates to appear after shipment.

Shipping Delays

Caelora is not responsible for shipping delays caused by carriers, weather, incorrect addresses, high order volume, or other circumstances outside our control.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect shipping address is provided, Caelora is not responsible for lost, delayed, or undeliverable packages.

Lost or Stolen Packages

If your package is marked as delivered but you did not receive it, please contact the shipping carrier directly.

Caelora is not responsible for lost or stolen packages after they are marked as delivered.

Contact

For questions about your order, please contact us at:

jc4312318532110@gmail.com